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Terms & Conditions

Terms & Conditions

Welcome to At Home by Laura, your destination for beautifully curated, cozy, and stylish homeware. These Terms & Conditions govern your use of our website and any purchases made through it. By using our site, you agree to comply with the following terms.

Who We Are

This website, athomebylaura.com (“our site”), is operated by At Home by Laura. Our office is located in East Leake, Loughborough, LE12 6PG.

Need to get in touch?
Email: athomebylaura@gmail.com
Phone: 01509 351 053

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Using Our Website

By accessing or using our site, you confirm that you accept these Terms & Conditions and agree to comply with them. If you do not agree, please refrain from using the site.

We recommend saving or printing a copy of these terms for future reference.

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Other Important Policies

These terms should be read in conjunction with our Privacy Policy, which outlines how we handle your personal data and cookie use.

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Changes to These Terms and Our Website

We may update these Terms & Conditions from time to time. Please check them regularly to ensure you understand the current terms that apply.

We also reserve the right to update, suspend, or discontinue parts of the website at any time for business or operational reasons.

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Account Security

If you create an account on our site, you are responsible for keeping your login details secure. Please do not share this information with anyone. If you suspect any unauthorized use, notify us immediately.

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Intellectual Property

All content on our site — including text, images, graphics, and design — is the property of At Home by Laura or our licensors. It’s protected by copyright laws. You may download or print content for personal use only and must not use it for commercial purposes without written permission.

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Accuracy of Information

We aim to ensure all content on our website is accurate and up to date. However, the information provided is for general guidance only and should not be taken as professional advice.

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External Links

Our website may contain links to third-party websites. These are provided for your convenience and do not imply endorsement. We are not responsible for the content or accuracy of third-party sites.

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User-Generated Content

Any content uploaded by users (e.g., reviews or comments) does not reflect the views of At Home by Laura. We reserve the right to remove content that violates our guidelines or policies.

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Liability

We do not exclude liability for death or personal injury caused by our negligence. However, we are not liable for any indirect or consequential losses, including loss of profits, business, or data.

If you're using the site as a consumer, please note it's for personal use only. We are not liable for any commercial losses.

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Uploading Content

By uploading content to our site, you grant us a license to use it in marketing and promotional materials. You must ensure the content complies with our Acceptable Use Policy and does not infringe on the rights of others.

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Viruses & Misuse

We do not guarantee that our site is secure or free from bugs. You are responsible for using your own virus protection. You must not misuse our site by introducing malicious software or attempting to gain unauthorised access.

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Linking to Our Site

You’re welcome to link to our homepage in a fair and legal way. However, you may not link in a way that suggests endorsement or association without our permission. We reserve the right to withdraw linking permission at any time.

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Legal Jurisdiction

These Terms & Conditions are governed by English law.

  • If you're a consumer: You may bring proceedings in England, Wales, Scotland, or Northern Ireland.

  • If you're a business: Both parties agree to the exclusive jurisdiction of the courts of England and Wales.

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Delivery & Damages

Please inspect your delivery upon arrival. Any damages must be reported within 12 hours of receipt by emailing us at athomebylaura@gmail.com. Reports made after this timeframe may not be eligible for credit or refund.

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If you have any questions or need further clarification, we’re always happy to help.

Thank you for shopping with At Home by Laura 

Acceptable Use Policy

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This Acceptable Use Policy sets out the standards that apply when you use our website, athomebylaura.com, including when you upload content, interact with other users, or link to our content.

By using our site, you agree to use it responsibly and in accordance with this policy.

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1. Prohibited Uses

You may only use our website for lawful purposes. You must not use our site:

  • In any way that breaches any applicable local, national, or international law or regulation.

  • In any way that is unlawful, fraudulent, or has any unlawful or fraudulent purpose or effect.

  • For the purpose of harming or attempting to harm minors in any way.

  • To bully, insult, intimidate, or humiliate any person.

  • To send, knowingly receive, upload, download, use, or re-use any material that does not comply with our content standards (see below).

  • To transmit or procure the sending of any unsolicited or unauthorised advertising or promotional material (i.e., spam).

  • To knowingly transmit any data, send or upload any material that contains viruses, trojans, worms, spyware, or any other harmful programs or similar computer code.

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2. Content Standards

These standards apply to any content you contribute to our site, including product reviews, comments, or any other user-generated content.

Content must be:

  • Accurate (where it states facts).

  • Genuinely held (where it states opinions).

  • Respectful and appropriate for a general audience.

Content must not:

  • Contain any material which is defamatory, obscene, offensive, hateful, or inflammatory.

  • Promote violence, discrimination, or illegal activity.

  • Infringe any copyright, database right, or trademark of any other person.

  • Be likely to deceive any person.

  • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.

  • Be threatening or abusive or invade another's privacy.

  • Impersonate any person, or misrepresent your identity or affiliation with any person.

  • Give the impression that the content comes from At Home by Laura, if this is not the case.

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3. Interactive Services

We may occasionally offer interactive features like product reviews, Q&As, or comment sections.

Where we do provide these services:

  • We will do our best to assess risks and moderate content where appropriate.

  • However, we are not obligated to monitor every post and do not take responsibility for content posted by users.

  • Users are expected to follow our guidelines and report any inappropriate content.

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4. Breach of This Policy

If we determine that you have breached this policy, we may take appropriate action, which could include:

  • Immediate, temporary, or permanent withdrawal of your right to use our site.

  • Immediate, temporary, or permanent removal of any user-generated content.

  • Legal action or reporting to relevant law enforcement authorities.

  • Disclosure of your identity to any third party claiming that material posted or uploaded by you constitutes a violation of their rights.

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5. Changes to This Policy

We may update this Acceptable Use Policy at any time by posting a revised version on our website. Please check back regularly to ensure you understand the rules that apply.

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If you have any questions about this policy or would like to report a concern, please email us at athomebylaura@gmail.com.

Thank you for helping keep At Home by Laura a safe and welcoming space 

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